Customer Testimonials
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The sales department is ok. Hard working sales people. The service department never quite has its act together. For my second service visit for my CX5, the guys took off the mileage sticker telling me when next service is due. They never peplaced it. They gave me a car wash voucher they said was for down the street. From new rochelle, it was in the Bronx. The guy who sits under the awning playing rap music on his phone doesn’t get up to help a customer or the very nice service rep who made the transaction. Very rude and ...
the seller was very excellent very pleased with my purchase. I will recommend anyone to Mazda new Rochelle. I’m very happy with my purchase!!!!
Did a good job and had the car I wanted so that was great. Was able to get the car in one day and I’m very happy with the car.👍
I always take my CX5 into the New Rochelle dealership because their service department is well run and prompt. The service department staff are helpful and knowledgeable—this visit I dealt with Billy who made this appointment go especially smoothly.
Exceptional service and devoted to his craft, An guardian angel.
Walk in and walked out with a 2018 CX-5. He made it happen we had the best experience ever!!!! Thank you Charles you’re the best!!!
Great service. Friendly staff. Took time to explain everything. Was very pleased. In and out the same day. Could not have expected more. Thanks guys!
Charles is very professional, caring and passionate. I enjoy doing business with him. He cares and does his nest to smooth the process. I highly recommend him. He's an asset for mazda.
First time leaser, first in the family. Came in thinking I’d be toyed around with being given flashy offers with nothing but high costs. Sales Rep was very kind. Knowledgeable about the brand, models and auto industry. Business manager was awesome too, somehow managed to leave that day with a car and a hotdog. Yes for the record, inclusion and diversity matters. I felt welcomed to your showroom and look forward to becoming a regular Mazda customer. Thank you again. #ZoomZoom
Charles is the best sales consultant you can ask for. Works overtime to get you the deal and get you in the mazda that you want. Highly recommend Charles!!!
Charles was very professional, detail oriented and provided us a great experience when shopping for a new car. I would highly recommend him to anyone looking to purchase a new or pre-owned vehicle.
Great experience working with Charles. Helped me drive off with the perfect car for me. Very knowledgeable and worked with me until I was able to drive off in a vehicle that fit my needs.
Mason and the team are incredible!!!!!! Great experience from start to finish!!!! It was an absolute pleasure dealing with them and will recommend as many people as I can!
Charles was very helpful with the purchasing process of the car from start to end. He also assisted in dealing with the insurance company with me on the phone. Thank you for your patience!
Charles was amazing! He was extremely helpful. Not just that but he was very flexible and accommodating to my schedule which was great! Overall he was excels t, will be returning g for his great customer service!
Easy and friendly Used car purchase. Good price for a used car. Darwin was great to work with. Would purchase another vehicle from Mazda of New Rochelle.
We needed to return to the dealership for a tutorial for the navigation and WiFi Charles did a wonderful job very patiently explaining everything to us.
My husband and I have leased and purchased Mazdas for more than 20 years. Although the service has been satisfactory, it has never been amazing. This recent new lease experience has been amazing and more ... thanks to the hard work of our salesperson, Zakou (we named the car after him). He went above and beyond any other salesperson our family has worked with over the years, making sure he fully understood our situation and requirements, and he met and exceeded all expectations. Additionally, I knew more about operating the vehicle, and it’s technology, than I knew about previously leased cars, ...
By far the best leasing experience I’ve ever had!!! Charles is a consummate professional with a great sense of humor. Everyone there is warm and friendly and was genuinely happy for me leasing my new Mazda 3 premium. The Sales managers and financial office made things quick painless and simple! This is my first non Subaru lease in 20 years and I’ll definitely be leasing at New Rochelle Mazda again
By far the best leasing experience I’ve ever had!!! Charles is a consummate professional with a great sense of humor. Everyone there is warm and friendly and was genuinely happy for me leasing my new Mazda 3 premium. The Sales managers and financial office made things quick painless and simple! This is my first non Subaru lease in 20 years and I’ll definitely be leasing at New Rochelle Mazda again
Charles was absolutely phenomenal, from giving us two options of vehicles to sitting down with us and working on getting approval, he did a phenomenal job today and left us very satisfied!
Jennifer was responsive, quick, and helpful. She made the experience a pleasant one. We had a tight schedule, and she stuck around to make sure everything went smoothly, and continued to correspond afterwards to ensure everything was going smoothly. Thanks!
Jennifer Lopez helped me upgrade my lease.. She is one of the best sales people! Highly recommended! I would work with her again for sure!
We came here for our first time ever purchasing a car and were terrified of all the horror stories of buying a car. The staff at Mazda of New Rochelle were friendly, and incredibly diligent, which made the process painless. Darwin and Lily stayed working after hours to help us drive off the lot the same day, and never made us uncomfortable. Next time we buy a vehicle we will be coming back here!
Great car buying experience. It was a pleasure working with Angel and Lilly, they made the whole car buying experience very easy. Highly recommend Mazda of New Rochelle.
Great buying experience. It was a pleasure working with Angel and Lilly. Great selection of vehicles and fast service. Highly recommend Mazda of New Rochelle .
He was very helpful, extremely knowledgeable, patient, and kind. I recommend using Charles the next time you are looking to purchase a car. Thanks Charles
Charles was an absolute pleasure to work with. He made the experience so easy and smooth. Highly recommend coming to see Charles! Thank you so much!
He was awesome sales rep as well a stand up gentleman. Who also is superior on my behalf in showing me every inch of the vehicle that was being sold to me. I will definitely recommend people to him in future car buys.
Charles was amazing he answered all my many questions He didn't try to sell me on a car right away, instead he gave me options towards purchasing verses leasing. I highly recommend Charles, if buying or leasing he's the guy to see over at Mazda of New Rochelle.
Great staff. Service faster than other dealers. Courteous and efficient. This is Second time leasing with Mazda of new Rochelle. Service depot also courteous and efficient.
Charles was a great help! Came in not knowing whether I would be able to purchase; and walked out with a brand new lease! He was attentive, engaging, and patient the whole was through.
Charles did an amazing job at showing us all of the different features and models within our price range. We are first time buyers and he made our experience smooth!!
I always receive reliable and quick service from Mazda New Rochelle. I bought my car here, and appreciate Eddie in service for helping this time!
It was a pleasure working with Charles and Madi. I felt comfortable and no pressure! I got a great deal and will be continuing my relationship with Mazda.
Charles helped me address all issues with the car. He took care of financing and maintenance options. I was happy with my final experience out of the lot.
Excellent customer service! I had a great experience with Charles @ Mazda of New Rochelle. I will tell everyone about this excellent service. Thank you so much!
Great snd very accomodating staff. I’ll make sure I’ll come back again for my next latest mazda car. I just love mazda car.
Charles was great with helping me Fiume a used car. We worked out a fair deal and met all of my needs. Would recommend for sure
This is my second time working with Charles. He is very professional and efficient and I highly recommend working with him at Mazda New Rochelle.
I had a Wonderful service . He was well mannered. Made the process easy and simple . Carried himself very well and also respectful. Just in overall a good experience.
Very accommodating and friendly with lots of knowledge good dealership. My CX-5 2021 drives excellent. I gain familiarity of the vehicle and it’s technical features.
Was interested in a Mazda , found this dealer online and was taken care of. The people here are polite and patient. I asked a million
Great experience! Delivered car to us in nyc. Would return for purchase again. Thanks for smooth transaction. Was able to get us documents swiftly and quickly.
It was a very good day today he was very help full to us today every one very happy I wish bess day today happy
I got my first car with Charles and he was very helpful! I had a very good experience and he was very kind and patient.
Greg is an excellent Sales Consultant. He was helpful, knowledgeable and very informative. He listened to what I was looking for. He put me at ease from beginning to end. Greg made the experience seamless. Lily, the business manager was also great. The entire team at Mazda of New Rochelle were kind and courteous. I left feeling happy and confident that I chose the perfect car.
very helpful and patient walking me through the process and making sure I was comfortable with my purchase. would highly recommend Charles to help w your next mazda purchase!
He was very great and introduced me to all of the features of the car. I was very pleased to have done business with Charles
Charles was great to work with while leasing our Mazda cx-30. He was responsive, helpful and courteous. We highly recommend him. To anyone who is leasing a Mazda.
Excellent service staffs are courteous. They showed me in a video how are the breaks, tires and filter of my car doing. I’m very please with the service.
Great service and went above and beyond! Would recommend working with Charles to anyone who is looking to buy a car. Thank you so much!
Charles was fantastic to deal with. Very professional. He spent alot of time showing us all of features that the car had. Many of them we had not seen before. He did everything within his power to get us a deal on the vehicle. I would highly recommend him.
The entire experience was outstanding. Charles was super thorough and friendly. The Mazda experience was excellent. Charles made all the adjustments to my new car and explained everything
Charles was very informative and patient. He explained everything about the car step by step to me. The dealership was easy to work with and very pleasant.
Charles is a great asset to your company. He made the whole transaction seem less and really helped me set up all the technology!! He should go far- he has a great honest personality
Charles was a great help in picking out our new car. He was kind and polite, and knew a lot about the vehicles. I feel confident that we made the right decision thanks to Charles!
Was very helpful and personable. Enjoyed the experience working with Charles. He took the time to go over everything with us and answer all of our questions.
He was such a good seller, I will recommend people to come and talk to him, he did his job and we got a deal, we are very happy with the outcome 🙂
I walked in knowing what car i wanted. Charles had the car basically prepared when i got there. He was able to work with me on what i wanted.
Excellent service and very professional. Very happy with everything. Will definitely recommend to my friends and family and am looking forward to dealing with them in the future
It was good. Just some miss understandings while relating the message through. But over all I would it was not a bad service. That’s all
OMG....Charles is the best. He went above and beyond for me, to make sure that I left with something I loved. He is very competent and knowledgeable in every model, every trim that Mazda carries. His customer service is A1....At one point I had to use his cell phone to contact the insurance and he did it without a blink. He made what would have been a stressful day easy and calm.... If you go to Mazda of New Rochelle...I recommend Charles Cunningham.
I was so happy working with Charles. He was so very helpful and knowledgeable. Will work with him again in the future. Everyone in the dealership was very helpful.
Service was excellent, professional and prompt. Kept informed of progress at all times. Courteous at all times. Cost was in line with competing shops generally excellent in all respects
Mason and Charles were very thorough in explaining the features of my new Mazda cx-30 for 2020. I am very happy with my car and would buy here again and work with them again
Excellent service. Patient with my schedule and understanding of the circumstances of the car. Happy they are being thoughtful about what’s wrong with it.
Charles tried to help me get a great deal and although I could not take the deal at the moment I will be back in a few months. He worked for me.
He is a very thoughtful and professional person. During our visit he was aware of what I need and was very proactive in anticipating what made me happy. Thank you Charles
Charles did a great job getting me what I was looking for. Charles made what could have been an exhausting experience smooth. I would recommend anyone to contact Charles when looking for a new lease/purchase.
Charles was very helpful and kind. He worked with us to find a car in our price range. He was calm and honest, thank you for your help!
Great Service provided at Mazda of New Rochelle, they provide quality customer service and welcome anyone who walks into there doors with warm smiles and greetings.
For starters, we were welcomed to the dealership well. The dealer was kind, patient and ensured we understood everything that was taking place. As well as keeping us informed with what he’s doing and what’s going to happen.
Service was effective and professional. Charles was extremely knowledgeable and helpful throughout the process. I highly recommend the dealership and Charles personally. Thank you for all your help.
Provided great custoner service to ensure the transaction out purchase. Thank Charles for his service. I will recommend him for your purchasing needs. Best of luck.
Great salesman, followed up on every question quickly and efficiently.. A pleasure to work with. Everything I asked for was completed. Very pleased with all.
Greg was definitely a gentleman and helped me out with everything. They made everything go very smoothly and pain free. I definitely recommend Mazda of new Rochelle
Great salesman quick to the point and a pleasure to work with recommend him to anyone getting a Mazda he was amazing I was so pleased
Professional, Courteous, knowledgeable and thoughtful are the best words to describe this Professional and the service I received. Definitely recommend asking for Charles at Mazda.
Great service. For a routine check-up, service also checked on an extra issue that I had with my trunk. Phil even watched a YouTube video I brought in about my trunk. Was in and out quickly.
Charles was great—easy to deal with, knowledgeable and fair in pricing. I highly recommend. I leased a 2021 CX-5 and got the best price from Mazda New Rochelle. I’ll be back.
Charles was very personable and knowledgeable and was very patient with showing me all the amenities of the car. He made the process enjoyable. A good experience
He was great communication patient and a good sales easy to deal with I would recommend him to others. The service was great and fast
Excellent customer service and knowledgeable of vehicle. Charles was very profesional and courteous. Worked with Lily Mejia as well. She helped us get a great vehicle for an affordable price. Thank you mazada of New Rochelle
Had a great experience. Awesome car. Charles is a very knowledgeable dealer and I would highly recommend Mazda of New Rochelle. Remember to ask for Charles
Charles was awesome, highly recommend...ask for him at New Rochelle Mazda. He was super helpful in making the sales pleasurable. Highly recommend him and new Rochelle Mazda
Will, the service manager, and Billy, the service advisor were extremely helpful, friendly, and patient when I had some issues to solve. Top notch. I'd recommend them and the New Rochelle Mazda service department any day.
Billy at the Mazada in New Rochelle did a great job guiding me through my service issues. Explained in depth my situation and how it would be solved.
Great guy. He is very knowledgeable about cars and goes above and beyond to help his customers. Great experience buying my 2021 Mazda3 with Greg and Mazda of New Rochelle.
Great service. Eddie was very helpful with his recommendations. This is my second Mazda from New Rochelle. I am very please with their service department
I had once again had the pleasure of working with Greg, he is absolutely the best in the business, anyone looking for a great deal, go and ask for him. He will come through for you. Definitely took care of my daughter for her first car.
Charles went that extra mile for us. We wanted to see multiple vehicle models and years and he stayed with us the entire way. We bought from him because of his patience and diligence.
Charles was very friendly, professional, and honest, he tries to accommodate his clients to the best of his ability. He is all about customer service and meeting the clients needs.
This dealership was fantastic. Our salesman Josh was knowledgeable, professional and courteous. Gave us a great deal on our lease and was a help all of the way including a follow up after we took posseion of the car. The manager also very professional and was gracious. Would highly recommend this dealership. The car a CX5 grand touring excellent car and excellent service most especially due to Josh. Would recommend to others.
Eddie was very courteous and extremely helpful. Service was delivered as promised. I would have my car serviced at Mazda New Rochelle in the future based upon my experience.
I received timely, efficent service and came away with an upgraded package economically. Offers were generous beyond expectation. A promotion was honored with many add-ons, on the cusp of expiration.
Orangel was great to work with in finding my 2021 CX-5. He was patient, and provided various package options for each trim level. He had a great attitude, was communicative and followed up after our first visit. Upon deciding on the Grand Touring, he helped put all the paperwork together and the process was seamless. Highly recommend working with him to get a great car at a great price!
Charles is a gentleman and a pleasure to buy a car from. It had been years since I bought a car and he made the process easy and fun! Most of all, he was patient and negotiated a good deal with me.
The staff was friendly and professional. Phillip Rhone I believe was my service advisor and was very courteous and made the process painless. Not a long wait time.
