When I learned that my trip to the service center was wasted because the part I told them I needed when I made the appointment wasn't there I was furious. That's when Angel stepped in and turned me into an extremely satisfied customer. Hire more people like Angel and I will never have to go anywhere else for my cars.
Mazda of New Roc gave us an awesome experience. Greg, our dealer, was great and accommodated us in every way. He was friendly, informative and knowledgeable and we're planning to come back to him to lease another car!
It was a pleasure purchasing my first car with Mazada of New Rochelle. As soon as I walked into their dealership a gentleman named Greg held the door with open arms and helped me in with my baby's storller. I explained to Greg my family's needs and wanted to know what car was best. He was very patient and knowledgeable. I've visited other Mazda dealerships prior and they were not profesional and very pushy. I went for a test drive with my infant in her car seat. I went home and came back with my husband later that afternoon. And another gentleman (didn't catch his name, sorry) took my husband for a test drive and he went over the car and the features. Greg took his time with me and my family. We even came back a few times and another salesman named Carlos helped us as well.Outside of me visiting the dealership they were very helpful if I called, text or emails they would answer promptly. If you are looking for a dealership that is knowledgeable and not money hungry Mazda of New Rochelle is the way to go we enjoyed our experience and I love my new car. Thanks again Greg, Carlos Rachel and Sal.
Today I got my car serviced and received excellent care. They always have great attention for detail and always provide me all the details from that visit and only have my cars best interest at heart. I have nothing but kind words for the service department at Mazda.
Took me in right on time. Told me exactly What service they were going to perform. Louis I believe that the front desk very courteous and informative
Brought my car in because the AC wasn’t working. Don helped me and informed me on everything. He was so nice and thorough! They fixed my car right away & didn’t have to wait too long! So pleased with my experience. Thank you!