I was very happy with the service at Mazda of New Rochelle. Our salesman Kenny was excellent!
Process was easy from start to finish. Not only did they get me out of the vehicle I was currently leasing, but they were able to offer me lower payments and greater features. I’ve had my CX-9 for about a month so far and absolutely love it. I couldn’t be happier with Mazda of New Rochelle and their management!
I've been to this Mazda Service Center several times (a recall, vehicle maintenance, no major work, thank God)and each time I've had a pleasant experience. The staff is very welcoming, and also knowledgeable. The place is very clean and quiet. Someone handles your visit personally feom arrival to departure, and keeps you informed as to what the Mechanic encounters or may suggest for your vehicle. Prices are fairly reasonable, although for me, paying a little extra for the peace of mind that its Mazda working on my vehicle, is all worth it. If you need parts or service for your Mazda, this place is definitely worth checking out. You won't be disappointed that you did!
Amazing Customer Service at Mazda of New Rochelle! Robert goes above and beyond to keep the customer informed and showed exceptional professionalism.
Was a great experience as well as simple and well explained and I’m happy I chose Mazda as my first car and even more estatic that i decided to go to the New Rochelle location to do it.
I must say I'm surprised, my entire experience was extremely pleasant. But Robert Garcia is the one who makes it perfect. Mazda should be grateful for having him . He helps me everytime I bring my car in with everything! Aside from being the sweetest person , hes very professional and extremely helpful. Everyone should have a Robert on their frontline. The guys who work on my car are also dolls. Very helpful and always smiling. Good job Mazda of New Rochelle!
Courteous and professional staff. Job well done
From the moment I walked into Mazda of New Rochelle, I had the most pleasant experience.. Jennifer JLo Lopez was my salesperson, she was extremely busy but still make time to make sure that I was okay while I was waiting, Diandra the customer care specialist took me out for a test driving the car I was interested in , Mike the finance manager was great when I sat down with him he even got me a lower interest rate considering my credit was just ok and we laughed and joked while I filled out my paperwork and he made me feel very comfortable... From beginning to end my experience at Mazda of New Rochelle was a great one... If you're going to buy a car from anyone make sure it's JLo or Jennifer as I called her, it wasn't all about business even though she was on point the entire time, I've had plenty of bad experiences when purchasing vehicles in the past and this by far was the most pleasant experience I've ever had when purchasing an automobile...
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