Customer Testimonials
Excellent person and help me with every question I had. I will recommend to anyone.
Mazda of New Rochelle has a great team of people who care about what the customer wants and needs and they have excellent customer service.
My experiences at Mazda New Rochelle were exceptional. Initially, I harbored some reservations regarding automobile sales personnel; however, my interactions at your dealership were notably positive.
The experience was so good. The salesman was very friendly and knowledgeable I would recommend this dealership
Very attentive and personable ! Great customer service . The dealership is very clean and comfortable . The staff is very professional and very warm and friendly !
It was a great experience, I was very pleased. Ross and Charles helped me out and both sales consultants were very pleasant to work with. I now have my brand new 2025 Mazda CX-5
Dealership had a very professional but yet relaxed environment. Made me feel comfortable and confident
Great service and attentive staff. Sales people are extremely knowledgeable and are committed to finding the right vehicle for your needs
Charles and Lucky were absolutely amazing, patient and helpful!! I highly recommend going to see them!
Friendly and considerate and fast and reliable people who seem to care about the customer
The process of working with the dealership was straightforward and quick. They assisted me with returning my previous lease, which was an added bonus.
I had the pleasure of leasing a new car with Mazda of New Rochelle. I’ve been leasing from Mazda for about 7 years and I always had a good experience. Darwin Flores was a great salesman’s and made the process super easy. I can’t wait for the next my next lease.
Jordan was a very helpful and amiable salesman. I was very happy to work with him.
Best car dealer experience I have had in a long time. I highly recommend to everyone. Sales Rep. Dumitru was exceptional in providing guidance and helping explain all details. Thank you so much, Jose
Huge shoutout to Jesus—he truly knows his stuff! I'm beyond grateful for the incredible care he showed while helping me purchase my first car. He patiently answered all my questions, was kind and thoughtful throughout the process, and followed up every step of the way. His motto is “I got you,” and he genuinely lives by it. I couldn’t recommend this dealership more—100% all the way! It was also heartwarming to see the camaraderie among the rest of the team. Everyone was friendly, welcoming, and clearly supportive of one another. Great energy all around!
I arrived at the dealership to lease one car and left with 2 thanks to the amazing experience thanks to our wonderful dealer Dumitru!
had a great experience at Mazda of New Rochelle. The service team is awesome .sometimes it’s difficult to get an appointment when I need it but Chris was great accommodating me …. great costumer service. Makes the whole process easier. honestly say I’m very happy with the service Thanks so much Chris keep up the good work ..!!!
I had a very good experience with Dumitru at Mazda in New Rochelle. He was patient and knowledgeable about the vehicle, he listened to what we needed and asked about our must haves before showing us the different options that were available. He got sales from 2 of us since we had such a good experience with him.
Very good very helpful would deal with again, he helped me a lot to purchase my first mazda
I recently purchased a vehicle from Mazda of New Rochelle, and while I had a great experience with the initial sale, my overall experience was less than stellar due to the customer service after the sale. On the positive side, the pricing for the new vehicles was very competitive, and the financing department manager was incredibly helpful in making the financing process smooth and easy. I appreciated how well everything went during the purchase. However, the service after the sale has been a major letdown. I've had multiple follow-up appointments for my car, and each one has been rescheduled ...
Really great service, Amanda was amazing the moment that I came into the dealership she greeted me with open arms. I was scared I would have to leave my car with the dealer but my service advisor Amanda looked at me and said I will get you in and out and fast as she can and while I wait she will ensure I am comfortable. Amazing dealership just wish there were exceptional dealerships like Mazda of new Rochelle.
The staff provided attentive and professional service throughout my experience, which greatly enhanced my visit. Their commitment to customer satisfaction is commendable, and I would certainly recommend this place to others.
Thank you so much Gwen and Georgia for your amazing help! We love our new car!
Charles was very helpful with the setting of the panel of my new Mazda CX 90. Took a little but it was a success!! Thank you!!
Amanda is great addition to your service team. Always knowledgeable and informative. And always pleasant
Amanda in the service department was amazing. She is funny and helpful and answered all my questions professionally.
My salesman Jordan is very professional, , provided excellent service and great pricing for my new vehicle.
Oh my goodness this was the MOST amazing experience I have EVER had with a car dealership in my life. Over the years I have purchased over 6 vehicles and by far, Gregory Wilson and the entire staff at Mazda of New Rochelle turned what is usually a stressful day into a fun and informative experience. We came back a few times to test drive different models and ALWAYS looked forward to seeing Gregory and the staff. The dealership is beautiful , a very relaxed, clean and upscale environment. No pushy sales, just laid back patience and kindness. Not like any other ...
All dealerships are friendly but this Mazda in NR is relaxed about it - it seems more genuine, Last weekend on my way to see Gwen in sales I passed the service desk and Chris looked up, recognized me and face brightened. A 2 second interaction, but it’s also the kind of people they hire. Gwen is the same way - we leased a car from her 2 years ago, but when I was there for some routine service and pass her desk on the way to the coffee, she would recognize me and wave. By the way, their new building ...
By far, he is amazing with sales. Gets you what you are looking for in the amount you are looking far. He is a must meet at Mazda of New Rochelle.
The service I requested was done promptly. Representatives were kind and professional. Especially Amanda was helpful and knowledgeable. A good experience!
Charles is extremely knowledgeable about the cars he sells. He is kind and patient. He worked with me to give me the best possible deal. Charles is trustworthy. I would recommend working with Charles Cunningham at Mazda Of New Rochelle.
The service department is excellent. The worker treat me with respect . It’s a pleasure doing business with them.
The dealership was very clean and neat and everyone there was extremely helpful. Darwin was the salesman that helped us and he literally walked us through EVERY SINGLE STEP. We were never rushed or hurried and even afterwards he checked up on us. It was an amazing experience and I’m a Mazda guy now.
Nice inventory and great staff. Very pleased with my car purchasing experience. Would recommend to anyone looking to purchase a Mazda
Excellent service .my service advisor was really nice and communicated with me the entire appointment
Repeat customer - large inventory and experienced staff helped make sales process very easy and organized
Great service and great sales team . The team was helpful. And they all worked together to get you on time out of the dealership
Brought My CX-30 in for a driver door lock issue. Had to order a part which took a few days, but once part was delivered my car was finished I rather quickly.
Just got my 3rd CX-5 from Mazda of New Rochelle. I was a bit undecided and they were patient and understanding. I got a great car at a great price.
Had a great experience with the dealership and working with Lewis Matos. Everything went smoothly and I'm very happy with my new car!
Ross helped my family choose my daughter’s car. Ross was very informative, patient, and knowledgeable. Buying a car can be nerve wracking, but Ross made it easy and comfortable.
I was very please dealing with them.They are pleasant and accommodating with me.I would definitely recommend them.
Chris will wring blood out of a stone. I would not recommend getting service done at this dealership. $500 for a diagnostic? I would recommend to visit your local independent repair shop while this dealership figure why they are charging brain / cosmetic surgeons' fees. Avoid.
Mazda of New Rochelle is excellent. The person working at the dealership her name is Gwen. She was fantastic. She helped us get a good deal on a Mazda CX 90 she was so nice and helpful. She’s very courteous to us and she also make sure that the transition went well. I’m definitely coming back to Mazda.
Great service and professional staff. Accommodating and very helpful with the car search. Timely responses to phone inquiries.
Charles was a pleasure to work with He answered all of our questions and was knowledgeable and patient and professional I would certainly recommend him to others Mazda is fortunate to have an employee like Charles!
General Manager and staff were friendly and informative. Negotiations were easy. Test drive went quite well and it was a pleasurable experience. This is my 3rd Mazda.
My visit was for the first oil change. and the service representative who attended to me was very helpful and courteous throughout the period.
I was nervous about getting my first car and wasn’t sure what to look for. However, my experience with Mazda was great! Jose, my sales representative, was very informative and patient in helping me find the right car. Thank you so much for a wonderful experience—I’m happy with my purchase!
Some of the best service by any dealership I've been to. Always attentive and prompt with their service.
Massimo and the team at New rochelle Mazda went out of their way to help me get my new CX-90. The team stayed late and helped me seal the deal in time for a family trip. No price gouging or unnecessary haggling.
I ran into Charles at the receptionist desk today and he let me know he was a sales consultant. He told me massimo was assisting one of his new clients and he would help out instead and not keep me waiting. So Charles helped out with connecting my CarPlay to my vehicle but he found out my vehicle isn’t accessible with CarPlay touchscreen. He said he will speak to massimo and service to further assist on this issue with technology on the vehicles interphase.
The lady checking me in and out was absolutely wonderful. She made sure the car was done in time so I could make it to my appointments. She was also funny and had a wonderful attitude!
Have not gone to a dealer in years. Got most of my cars from a broker including my friends and family. Mostly Toyotas and Hondas. Since this is the 1st time for Mazda and he's taking longer than usual, I went out to dealers myself. Saw a couple dealers and it's price once and done with. Went with Mazda of New Rochelle, spoke with Roque. Got a quote, then a little back and forth with the price. Overall, it was very pleasant and quick. Setup a date and schedule pickup. All my questions answered clear.
These customer service is good. Has time to walk me through the process and explained everything to my understanding
Charles really knows his stuff! I’m a new owner and didn’t know how to operate the the CX30-2025. Charles showed me how to do car play and regular settings with the vehicle. 5 stars! A very smart young man!
Just bought a used cx-30 from Jose L. What a pleasant and easy experience. This was our first time looking at Mazda and Jose made it as enjoyable as possible. He was knowledgeable, accommodating and not pushy at all. We cannot wait to have to buy another car so we can buy it from Jose. Too bad our Mazda is going to run for 200k miles!
Fantastic service, they are honest and don't try to sell you anything that you don't really need.
The entire team at Mazda New Rochelle made purchasing a new car not only very simple and straightforward, but an enjoyable process. I dealt with several different Mazda dealers in the area and they were by far the most professional, friendly, and willing to negotiate a fair price. Would absolutely recommend them!
They are wonderful in this dealership and Chris. The service department took care of me. I will recommend this dealership to a family member.
Amanda in the Service department always looks out for me, she is very Knowledgeable and helpful.
Excellent staff and very knowledgeable. Made my purchase of a brand new car much easier and I felt very comfortable doing so.
Responsive to our needs during the entire process. We had a prior experience over 7 years ago that left us doubtful, but we decided to come back. We were not disappointed this time.
Great dealership, the sales associate Roque was super helpful and got me the best deal across all dealerships I’ve shopped at.
It was a pleasant experience, the staff provided professional and friendly service and the process was quick.
Amanda Tegan at the front service desk treated me like family as soon as I walked in. Kind, happy, great energy, informative, knowledgeable and kept me in the loop. The repair was covered by warranty. Thank youuuu
Didn’t keep me well informed about the status of my car and when it would be ready
Charles at new Rochelle was amazing. He helped me to learn my new CX70 and was able to take my roof rails off. Thank you!
We had a fantastic experience at Mazda of New Rochelle! Jasper was fantastic throughout the whole process from start to finish. No hidden or unreasonable fees, and he got us a great deal on our CPO 2022 Mazda CX-5 Signature. Highly recommend!
Been going to Mazda of New Rochelle with my 2 Mazda's for years, wouldn't have them serviced anywhere else. Phil has taken care of my cars and me like family! They have a great team, a should out to Amanda as well, wonderful dealer, thank you!
Phil Give excellent service Very attentive and personable Very knowledgeable about the car and the workings
Have been working with this dealership for 10 years. Greg Wilson is a straight forward, low pressure, and amendable salesperson. For my most recent lease, I did a very very broad search, and these guys still gave me the best deal I could find.
Our sales person Jose was very thorough and professional , and a pleasure to work with. He discussed all the options available tu us and was polite and respectful. We would highly recommend Mazda of New Rochelle.
Charles was amazing great customer service, he helped me right away when I approached him and was quick to help me with what I needed.
Generous understanding with your concern service advisors very clean facility superb service and not to leave out Amanda Tegan performance service well let me emphasize if she can be clone please do so one of the best if not excellent employee you have working there
The buying process went smoother than I had anticipated with no unexpected hassles, and I felt like I got a fair deal on the purchase of my new Mazda 3. I also appreciated that the salesman, Dumitru Tanasa, was extremely patient, and worked with me to get me the car that I wanted.
Getting your car serviced is literally carefree. Amanda is the best service coordinator ever! She takes care of you from the minute you walk in the door. She’s knowledgeable about car issues and will always give you her honest opinion and good recommendations. This is a great dealership!
Always friendly and courteous, the staff seem to be falling into a nice groove at their new facility as the time to complete the service seems to have improved. I plan to continue using their service center!
Great service at Mazda @ New Rochelle , everyone was disponible to help especially Amanda she was a great person. Thank you Mazda New Rochelle
they were very courteous, helpful, and it was a pleasure doing business with them for the first time. Jordan was extremely helpful and knowledgeable and answered all my questions and took the time to make me feel comfortable and know exactly what my contract was and how The different things in the vehicle ran because it was different than my previous vehicle. I highly recommend jordan and I highly recommend Mazda Of New Rochelle. My experience was fantastic.!
We had a great experience from the moment we walked in. Mentor was a great help, he listen to everything we were looking for
Excellent knowledge service by Charles and the rest of the team at Mazda of New Rochelle. Thank you
Had a great experience with Mike and Charles! So informative and helpful with everything they did for me
Great staff with a beautiful showroom and good atmosphere. Fast and easy service. No hustles whatsoever.
I had the pleasure of working with Ross and I can confidently say he is an exceptional car sales representative. His professionalism, in-depth knowledge of the vehicles, and genuine care for customer needs set him apart. Ross goes above and beyond to ensure his clients find the perfect car while making the process smooth and enjoyable. His ability to build trust and establish lasting relationships is truly impressive. I highly recommend him to anyone seeking a dedicated and talented professional. He will undoubtably continue to bring great value to your team in a higher role.
The service was very professional by all parties involved, I was able to get an appointment on a very short notice.
Poor attention to detail and communication. Did not feel valued during the process, felt pressured, rushed, scammed and not cared for nor my car.
Charles was very helpful with pairing my phone to my new cx30. He also gave me a quick lesson on how to use the screen. He was knowledgeable and professional
I had an exceptional experience at Mazda when purchasing my first car. From the moment I walked in, the staff were friendly, patient, and attentive, making me feel comfortable and confident throughout the entire process. They took the time to understand my needs and preferences, helping me find the perfect car within my budget. The team was knowledgeable and transparent, answering all of my questions and explaining the features of the car in detail. They also offered flexible financing options and worked with me to secure a great deal. The entire experience was smooth and stress-free, and I left the ...
Quick and friendly service. Explained what I wanted done and it was done super fast.
My salesman Ross was very helpful and knowledgeable. I would recommend him to others. I am very happy with my new car.
Excellent customer service. The manager is committed to providing excellent service and leads by example. The wait time for service is reasonable.
My service rep, Amanda, was amazing. Very helpful and kept me aware along the way. Would definitely recommend them to others!
Great experience! Ross was amazing and very accomodating to our schedule and timeline. Highly recommend!
Amazing service. Very accommodating, clear communication and prompt. Car runs amazing since service. Could not ask for better service.
Great salesperson Naomi was very informative and because of her professionalism I may purchase another Mazda
Exellent. I m very happy the sale person his correct efficient and clear. Exactly what clients need
Jordan was great! Super nice and professional - he went above and beyond to make sure our buying experience was smooth. We really appreciate his help!
If I could give them 10 stars I would! I had seamless experience leasing my vehicle at Mazda of New Rochelle. Let me start by saying that I live in Long Island not close to New Rochelle but I would be more than happy to make the drive for my next vehicles. So after spending hours at one Mazda dealer and getting a very high price, I knew exactly what car I wanted. So I called dealers asking for the price so I wouldn’t waste hours in a showroom trying to get the same info. I called many dealers but ...