Customer Testimonials
They welcome you and make you feel like family, Listen to the problems that may Occur with your vehicle and Resolve it.
Greg W did an excellent job with the sales process. Understood my needs, price point and delivered on all fronts. Great buying experience.
Charles was amazing ! Took the time to make sure I was fully taken care of and left beyond satisfied !!
Charles is a fantastic salesperson. He went the extra mile to make sure I got my dream car. Also, I enjoy working with Anna to ensure I receive the rate. I am comfortable.
Charles was a pleasure to work with. Would highly recommend contacting Charles if you’re in the market for a new Mazda.
This is a trustable dealership to do business with. I had a great experience, everything went smooth and easy. I left with my new car the same day and with cero inconvenientes. The seller Naomi Santos showed efficiency, knowledge and charisma. Thank you for your services .
One for the best sales men I ever had . He know what I am looking for . This is my 6 car that I got from him . He is the best !!!!!
Best service. Super helpful with the car purchase process. Love working with him. Recommend him to everyone.
Charles made the process of buying a new car quick and easy. He explained everything and it has been the best car buying experience! I highly recommend him!
The salesman was knowledgeable and answered all out questions. Good experience. Will recommend this dealership.
Ross was easy to work with, friendly, and knowledgeable. He was very communicative, especially in contrast to some other dealers I spoke to.
Charles was great to deal with. No pressure and took the time to listen to and answer all of my questions. Would deal with him again.
Everyone was not only knowledgeable, efficient, and willing to help, they were also extremely kind. A rare find in my car buying experience.
Charles was very helpful when buying my second Mazda cx-5! He explained all the features of the car and answered all of our questions. He made the experience very pleasant and easy and was friendly and personable!
Charles was very helpful and answered all our questions. The process was smooth and easy
He makes everything smooth and easy for us and explain everything properly and good thats make us accept the deal.
So kind and knowledgeable! Was fantastic to work with Charles he helped us find a great car!
Charles was patient and guided us to a sale based on what we were looking for and not what he wanted to sell us
I have been very impressed with Charles being my sales rep. He didht disappoint. He went above and beyond. Charles you are the best. Thank you so much for getting me into my new car.
My mother purchased a 2021 Acura Tlx which she has been dreaming about for a very long time. We saw Charles had made a very comprehensive video showing the car in its entirety. Full exterior and interior video not missing anything at all. When we came to check out the car he heard out all the stuff and was persistent with working with us and didn’t give up on trying to help us walk away with the car she’s always wanted. Without him it wouldn’t have been possible. We strongly recommend him to anyone looking for a new ...
Charles was awesome! He helped me find the perfect car in the perfect color within my price range. His knowledge about the vehicle and its competitor was unmatched. Thanks for my perfect Mazda!
Great guy very nice customer service . Gave me a ride home.will recommend his service to anyone
Charles was extremely professional and showed a lot of passion when dealing with us as his customers. He went above and beyond to make sure our experience was as pleasant as possible.
Charles was my sales person and I could have asked for anyone else. He was very knowledgeable about the CX-90. He help me with his knowledge of all the functions on this vehicle. I want to thank him for all his help and continued support.
Mr. Charles is a one of the exceptional agent we encountered. He’s a guy ready and welcome the customer in a pleasant and approachable way to discuss your needs. He is also helpful and extending his effort for the comfortability of his customer. Thank you for your assisting us. God bless!
Very professional and personable, provides exceptional service and willing to go out of his way to assist his customers. He has very good interpersonal communication skills and is adequately able to answer your questions or provide the right avenue to obtain one for you. Will recommend him to anyone who’s willing to buy car and is not knowledgeable about it.
Excellent customer service overall. Smooth no stress purchase transaction. Gregg Wilson was not pushy, attentive and responsive to all my concerns. I was very pleased with the service department (Phil and Amanda) who successfully addressed all the issues in a timely fashion and provided the loaner vehicle.
Great service! Communicative, detailed, quick, and thorough. No complaints. Sends updates, videos, calls, and easy to schedule.
Everyone I worked with was a true professional. Very pleased with the entire purchase process.
My Cx90 recent purchase Very excellent vehicle a lot of cool Features. Thank You Mazda of new Rochelle for your great service and making me feel welcome.
Amazing quick and seamless service. From the first phone call to the completion. Extremely pleased.
Very Support. Worked beyond work time to help me. Gave me good advice. Definitely recommend.
Amanda handled my cx 9 after I had two flat tires. Car was flatbedded into dealer and she ordered tires and I was on road next day. Thank you so much!! She handled me great!!
Such an amazing sales person! Very detailed and patient at the same time. Highly recommend!
Great car. Very happy. Charles dis a great job. Love my new Mazda. Yay hooray
The coffee was significantly better than most dealerships. The car is nice too. Charles is cool.
Charles assisted me and my good friend on a Crv pre-owned. I'm very happy with his service and professionalism. Thank You again For your patience.
Charles was my salesman for my Crv pre-owned, I was very happy with his customer service. Thank you again Charles
Charles was so amazing to help us make a confident decision and understand safety features for our family car
Very helpful in all matters. Made it a very quick process and experience all around.
Charles was my salesman for my new CX-5. Charles was very pleasant and knowledgeable throughout my purchase. He wasn’t pushy at all, he made the experience pleasurable and I will definitely recommend him to my family and friends. Thank you again Charles
Charles was a pleasure to work with as it was my first time purchasing a car. Explained and showed me everything in the new CX-5 without a hassle. Loved it and now I’m the owner of one. Would definitely recommend heading to Mazda Of New Rochelle and talking to Charles the salesman.
This Mazda dealership really does offer a no pressure experience. Staff are kind, helpful, and highly knowledgeable.
Excellent service, hardly waited, got what i wanted wasn’t pressured to get something more expensive, employee Ross Pierre exceeded my expectations, and im very thankful for him and the help I received in mazda of new rochelle. Amazing service
Hands down, the best car shopping experience. Henry is AMAZING!! Having a whole week of terrible stressful encounters at other dealerships. Walking into Mazda of New Rochelle was the best decision I made. Staff and employees were all extremely professional and nice. Henry… I don’t know if there are words to describe how amazing he was.. Extremely knowledgeable, professional, and never once made me feel pressured. If you plan to go to Mazda if New Rochelle, I would highly highly recommend asking for Henry!! Thank you Henry for everything!
My experience was as seamless as I wished it to be. This was my first time getting a car and Mazda of New Rochelle made this so easy. Starting with Henry, he worked with me to get me a car within my price range that was better than what I was originally looking at. He was very helpful with answering any questions and getting all the things that come with a car. I would definitely recommend coming to Mazda of New Rochelle!
Went to 3 other dealers, this was the most straightforward one. Henry hernendez was especially helpful to us, getting us what we wanted, lots of communication, no distractions. Georgia and Lisa (?) at finance also great. We recommend.
This dealership is very pleasant and welcoming. They are reliable and help you understand more about purchasing a vehicle. I had a great first time experience with them.
As always Amanda is a gem. I had an issue with a brake Caliper. An independent garage had diagnosed prior to me coming. I thought the whole caliper had to be changed but it was a much cheaper clip issue. Ethical service as always with a smile
Tremendously personable and he was able to get me into a beautiful new car and made the whole process as smooth as possible!
I brought my car in for service & Phillip was great. I left Nissan to join the Mazda family & I don’t regret it.
The staff was friendly and knowledgeable. Customer service was great. I would highly recommend this dealer.
The team is always very attentive and offers great advice with regard to regular maintenance of my car. Philip was super responsive too!
We are very grateful for the help to get our two vehicles from Mazda New Rochelle in less than two months. Henry Hernandez guide us through from start to finish and it made buying vehicles very pleasant and enjoyable. Thank you for the great service Mazda New Rochelle!
Saw a car online for a great price Went in test drove the vehicle Salesman Massimo was very helpful and took care of all our needs and answered all our questions.
Mazda of new Rochelle always does a thorough job to keep my car on the road!
Mazda of New Rochelle Service Dept is Consistently AWESOME! Thank you Amanda! It’s why I keep going back to Mazda! Year after year!
They were very attentive and very detailed when explaining the finances. They also took in consideration all of my wants and need for purchasing a new car.
Courteous, friendly service. The dealership does a very good job at accommodating the buyer. Charles is very good
Their Service Department is great. They are very thorough with their diagnostics. A video is sent for your review then you have the opportunity to speak to your service representative who will answer any questions you may have.
Naomi is fantastic! I came into the dealership last Sunday after leaving another dealership frustrated, and after a couple of weeks of searching. Naomi was knowledgeable, friendly, patient, and calm. I also had my infant with me and she was totally patient with the baby too. I found the perfect car with her help, and wish I would’ve stopped at Mazda of New Ro first. I’d recommend her to anyone.
Charles was a great salesman on demonstrating the car's abilities and addressing all concerns and issues. Bought the car on the spot with a smile. However, the dealership/service center needs to check over the car more carefully as there were odb2 codes found on the car which needed to be addressed prior to presentation/test drive. One was low oil and the other was rear left sensor problem which Charles addressed immediately prior to my signoff..Had I not checked the codes with a scanner, it would have been potentially dangerous to drive home (2+hr drive with low ...
Charles is helpful, manger Ken and finance Lily is very friendly! I’m happy with this experience
Amanda in the service department was extremely friendly and helpful . Overall it was a great experience .
It was very easy to work with the service group - Chris specifically assisted me for my car needs
Johnny Rosalino was great to deal with. He made the purchase very easy and was responsive to my requests. A great experience.
Charles was a great help. Everything was smooth. They take care of their customers and make sure you’re taken care of
Service team was friendly and efficient and did a great job of keeping me informed. Plus, they were timely and my car was back as promised.
Georgia and Lucky were upfront and positive throughout my visit on day one. One day two I sealed the deal and that same day I pickup up my new car. Gregg the salesman was efficient, professional and made the whole end of process easy. Ana of finance made the financial aspect simple and clear. Overall, my experience with New Rochelle Mazda was top notch. My thanks to their staff.
I visited Mazda of New Rochelle to look at used CX-9s. Gwen was my salesperson, and even though I ultimately did not buy a CX-9, she was great to work with. I appreciated her professionalism, and the good selection the dealership had.
Our salesperson, Ross Pierre was incredibly professional to deal with, had a pleasant demeanor, and answered all the questions we had. A pleasure to deal with.
Good communication, very respectful, look out for your own good, working to find what you want and he welcome me nicely
Good communication & respectful. Perfect dealer. We felt welcomed by him and will surely comeback in the future
Greg was very professional. He took me to the lot to show me the different color car’s available. He got me a great deal on my car. He wasn’t pushy at all. Getting a car is very stressful but Greg made the process very easy.
NO BAIT , NO SWITCH , if you’re in the market for a pre owned car New Rochelle Mazda will take care of you . The price of the car is as advertised plus taxes tags and registration.Paid the cash Gwen helped me and am pleased with my purchase and highly recommend New Rochelle Mazda 👍
Great team, great facility, awesome selection, the best to work with. Highly recommend to anyone.
Very informative and helpful with the information pertaining to the recommended vehicle and discussion on trade ins
I was leasing my CX-5 signature series from them . I had leased CX 9 from them in 2020. The entire experience was hassle free. I worked with a superb gentleman Mr. Ross on the lease. The entire process , as before, was smooth and ready. The service provided by Mr. Ross and his colleagues (including Mr. Henry) was outstanding. I got a fair price on the car and the lease terms were very fair. I am delighted to recommend this dealership for anyone interested in buying Mazda cars and SUV. Their hassle free sales, friendly staff and outstanding customer service are truly the ...
Great service, very helpful and cherry guy. Helped us with all of our questions we had.
Rosslin Pierre was great. He helped me get into a new CX-5 and he gave me a better price then very Mazda dealership I went too. I would definitely recommend going to him. Thank you for the great experience.
I took my car in for servicing and the process was efficient and professional. I love the video showing what additional work was needed and how they evaluated it. And a shout out to Philip who took care of us every stepkk no of the way.
Simply, a customer in this dealership can expect super reliable, punctual, competent, fairly priced and courteous service.
Great dealership—especially Ross! Everyone is very helpful and process went smoothly. Would definitely recommend!
Amazing customer care. Beyond expectations. Words can't describe how satisfied I am. Much appreciated. Highly recommended. Keep up the amazing work.
I purchased a vehicle from Charles and he was very informative and helpful till the end ..In future ill be looking for him to purchase another car for sure
Their service dept is the best. Took my car in for a full diagnostic check and it took much less time than I anticipated and the people are great. Will definitely go back when I need service again.
Excellent service, took his time and explained any of my questions, I will highly recommend him.
Extremely professional staff. Naomi was wonderful to work with. She is insightful, responsive and listens to the needs of the customer. It was a pleasure to work with Naomi. Also kudos to Georgia (General Manager) who assisted me initially when the staff was very busy with customers. Very rarely do you see a GM in any industry step in to assist a customer when staff is overwhelmed.
Charles was knowledgeable and helpful throughout the car buying process. Everything was handled with ease
My wife and I received a warm welcome from Georgia Anagnostopoulos (General Manager) at Mazda of New Rochelle. She introduced us to Naomi Santos (Product Specialist), who was extremely personable, knowledgeable and very patient with us. She took her time to explain all the features of the CX-5 we were interested in and answered all our questions. Naomi treated us with respect and professionalism. She even downloaded the Mazda app and set it up for us. We are very satisfied with the dealership and the service and attention we received from all the employees.
Great customer service. The advisor (Christopher) kept me informed on the status of my car.
Gwen was very helpful as far as working with the insurance and everything else that I needed before I signed on the lease. Mazda New Rochelle has great pricing also. Go to New Rochelle Mazda and you can see for yourself and you will not be disappointed
I went to this dealership to shop around for lease another car because my current lease is up on August and Henry was the sales person who's took care of me. He is very nice person and knowledgeable. He was able to gave me the same price for lease as 3 years ago so I ended up drive home a new car on the same day which is I didn't planned. I would highly recommended Henry as a sales person.
The dealership has Great efficient service, clean atmosphere, patient and friendly staff members and excellent customer service
Great salespeople, best place to purchase a Mazda! Best dealership in the tri-state area.
Greg was so professional. His calm personality made me want to work with him. He was not the average “salesman” who pressures you. He took his time and you could tell he really was there to help. Thanks Greg !
Everyone was very helpful and positive atmosphere. Ross our salesperson was especially helpful. He made the process easy.