This was the first time I've ever gotten a car through a dealer, I must say I did have butterflies going in. Madi Fall made me feel at ease and comfortable. He's a very polite, respectful and professional individual. Mazda is lucky to have an individual like him on their team .
The service department is very responsive and accommodating. I’ve owned Honda, Toyota and now Mazda and customer service at Mazda New Rochelle has been the best. Rather than just servicing the car, they build a relationship with the consumer. We own 3 Mazda’s!
Don assisted me today in the service department. He was very pleasant and took his time. Listened to all my concerns. Very nice and explained everything to me. 5 stars .
Great customer service
Very friendly staff, prompt service, comfortable waiting area. Have had my cars serviced at this location for the past 3+ years and have had generally positive experiences.